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Winter 2020/2021

This issue of RxInformer focuses on patient-centric care, whether designing solutions with patients in mind, or understanding how major issues like the COVID-19 pandemic impact an individual's care.


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The Patient Experience in Perspective: Applying Empathy to the Work Comp Claims Process

Understanding patients’ pain points with comp can lead to insights that improve program outcomes

Side Effects: COVID-19-Related Healthcare and Pharmacy Trends Impacting Workers’ Comp

The pandemic has disrupted access to care, but the industry has implemented reactive measures

Returning to Work in the COVID-19 Era

Considerations for infection prevention, unique population factors, and more

Moving Forward: How Should Opioid Guidance Continue to Evolve?

Opioid use has decreased, prompting calls for reform, but COVID-19 complicates opioid use

State of the States

A roundup of regulatory activity around the country

By the Numbers

A collection of workers’ compensation facts and figures

2020 Workers’ Comp Industry Insights Survey & Infographic

Results, insights, and various stakeholder perspectives on important industry issues

Growing Pains: The Shift from Opioids to Other Pain Therapies

With opioid utilization decreasing, what concerns do other pain therapies pose?

Live Better, Heal Better: Employee Wellness in Workers’ Comp

Strategies for addressing comorbidities, fatigue, and mental health to positively impact claims

A New Routine: The Growth of Complex Claims and How to Manage Them

Potential causes and solutions for increasing claims complexity

State of the States

A roundup of regulatory activity around the country

By the Numbers: Covid-19 Edition

A collection of facts and figures surrounding the COVID-19 pandemic
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RxInformer

Since 2010, the semi-annual RxInformer clinical journal has been a trusted source of timely information and guidance for workers’ comp payers on how best to manage the care of injured worker claimants and plan for the challenges that lay ahead. The publication is an important part of Healthesystems’ proactive approach to advocating for quality care of injured workers while managing the costs associated with treatment.