The role of a claims adjuster is not necessarily one that many pursue as a first career choice, and Risk and Insurance® recently explored this topic by speaking with Healthe’s Director of Product Management, Stephanie Arkelian. Arkelian shares her experience as a former claims professional who worked her way up to a career guiding the development of innovative solutions for workers’ comp medical management, and thus brings a unique perspective on how to attract and retain workers’ compensation talent.
This article examines how the skills and experience gained in the role can be leveraged to open a greater career path, the need to make that path visible for prospective talent, and how next-generation technology can meet the needs and expectations of new claims talent.
