Winter 2020/2021

This issue of RxInformer focuses on patient-centric care, whether designing solutions with patients in mind, or understanding how major issues like the COVID-19 pandemic impact an individual's care.


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Medication Management

Side Effects: COVID-19-Related Healthcare and Pharmacy Trends Impacting Workers’ Comp

The pandemic has disrupted access to care, but the industry has implemented reactive measures

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Medication Management

Returning to Work in the COVID-19 Era

Considerations for infection prevention, unique population factors, and more

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Innovation

Driving a More Personalized Claim Experience in a Digital World

Industry thought leaders share their insights

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Medication Management

Moving Forward: How Should Opioid Guidance Continue to Evolve?

Opioid use has decreased, prompting calls for reform, but COVID-19 complicates opioid use

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Innovation

The Patient Experience in Perspective: Applying Empathy to the Work Comp Claims Process

Understanding patients’ pain points with comp can lead to insights that improve program outcomes

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Policy

State of the States

A roundup of regulatory activity around the country

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Stats

By the Numbers

A collection of workers’ compensation facts and figures

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Innovation

Rebuilding the Recovery Model: Balancing the Patient and the Big Picture

A message from the Chief Executive Officer

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RxInformer

Since 2010, the semi-annual RxInformer clinical journal has been a trusted source of timely information and guidance for workers’ comp payers on how best to manage the care of injured worker claimants and plan for the challenges that lay ahead. The publication is an important part of Healthesystems’ proactive approach to advocating for quality care of injured workers while managing the costs associated with treatment.